Shipping policy

At The Healing House, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines the guidelines for processing and delivering your purchases.

All orders are typically processed within 1–3 business days after payment confirmation. Once processed, you will receive a confirmation email with tracking details so you can follow your package until it reaches your door. Please note that processing times may be extended during peak seasons, sales, or unforeseen circumstances.

Delivery times vary based on your location and chosen shipping method. Standard shipping within the United States generally takes 5–10 business days, while international orders may take 10–20 business days, depending on customs clearance and local postal services.

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

The Healing House is not responsible for delays caused by carriers, incorrect addresses provided by customers, or customs-related issues for international deliveries. However, we are always here to assist if problems arise.

For any shipping-related inquiries, please contact us at kbol.ent@gmail.com, and our support team will be happy to help.